EMAIL

Product and privacy support

media@maxxi.org

Include a short description and the affected Media Uploader target. Never include passwords, access tokens, authorization codes, signed upload URLs, or unpublished video files.

ACCOUNT ACCESS

Revoke TikTok authorization

You can revoke Media Uploader’s access from your TikTok account settings. After revocation, the desktop application will require authorization again before it can query account data or publish.

PRIVACY

Data rights requests

Use the email above with the subject “Media Uploader Privacy Request.” We may ask for limited information needed to verify the request and locate local account records.

Read the Privacy Policy →

RESPONSE

What to expect

We aim to acknowledge legitimate support and privacy requests within a reasonable period. Required legal response periods may vary by location and request type.

Read the Terms of Service →